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Buttons doesn't respond to touch for 10-30sek when reopening the app

Description

  • When I open the app after few minutes of inactivity, any of the buttons doesn't respond to touch for 10-30sek.

Steps to reproduce

  • Reinstall and open the app

  • Login

  • When in the welcome screen, close the app or put it to background

  • Open it again after few minutes

  • Try to press buttons => Buttons doesn’t respond to touch for 10-30sek but scrolling works

Expected behaviour

  • Buttons should respond to touch as fast as scrolling does.

Device & OS

  • iPhone 14 Pro

  • iOS 17.6.1

Status: Completed7 comments

Comments7

  • David Westerlund

    •

    May 26, 2025

    Is this bug fixed? It still happens to me all the time.

  • Alex Ivanou

    •

    Oct 21, 2024

    Was about to create yet another ticket about it. This seems minor, but it is very annoying since happens every time to open app.

  • Hasan Nigdeli

    •

    Sep 16, 2024

    Same happened to me. And If you try to click buttons meanwhile, app crashes

  • Corne Kooyman

    •

    Sep 15, 2024

  • Charlotte Ristiniemi

    •

    Sep 14, 2024

    I dont know anymore if this is the same thing I experience, but I swipe back and forth quite a lot between apps and put 27crags in the background. And pretty much every single time, everything is frozen when I come back. Neither the buttons response nor does the scroll. Everything is frozen. This is super frustrating to the point I almost want do download the old version again😅

    If this has to do with the old dependencies which sounds super annoying, I just wanna give this ticket a big bump!

    iPhone 13 pro, ios 17.6.1

  • Charlotte Ristiniemi

    •

    Sep 14, 2024

    Experiencing similar thing when looking at a problem, opening a video beta in a new window putting the app in the background, and when swiping back to the app, it doesn’t respond for 10-30 seconds

  • Ville Muittari

    Team•

    Sep 6, 2024

    The issue is well known and requires library updates. The major blocker is that some of the app dependencies are incompatible with the new library versions.